Tringpartner Features
All the communication features you need to help run your small business.
Tringpartner Features
All the communication features you need to help run your small business.
Virtual Number
Call Tracking
Keep track of all your business calls in one place.
Call Distribution
Distribute calls among teams to improve performance.
24×7 Connectivity
A virtual number works 24x7, even during offline business hours.
No hardware setup
A virtual number setup required no additional hardware or equipment to answer calls.
Greeting Message
Answer Automatically
Answer all incoming calls automatically with a professional greeting message.
Multilingual Greeting
Use multilingual greeting audio if you are targetting pan India customers.
Main Greeting
Main greeting message is played to incoming calls during business hours.
Offline Greeting
Offline greeting is played to incoming calls during out of office hours.
Call Distribution
Round Robin
Route incoming call among team members using round robin pattern to equally distribute missed calls among teams..
Prioritize
Patch incoming call with team members with a preset priority dial order.
Simultaneos
Simultaneosly route calls among all avaiable team members.
This strategy can reduce missed call rate by a great extent.
Automatic Routing
Confused with too many options? Don't worry!
Tringpartner can automatically identify the best intelligent call routing for you.
Missed Call Assignment
Round Robin
Assign missed calls in a round robin pattern to equally distribute missed calls among teams.
Assign to all
Notify missed calls to all team members.
This strategy can reduce missed call response time to a great extent.
Assign to specific agent(s)
Assign missed call to a predefined set of team members.
This strategy is useful if you have dedicated team members to respond to missed calls.
Assign to sticky agent
Assign missed call to the same agent who has spoken to the customer before.
This strategy is useful if you follow the lead owner concept.
Admin App
Call Summary
Call history of all users with quick view filters.
Team Performance
Insightful analytics of your team's recent performance.
Configurations
Design a perfect call flow for your business number.
Notifications
Enable or disable notifications for different scenarios.
Agent App
Dashboard
Dashboard for your pending activities and missed calls.
Call Logs
Quick view of answered, missed and total calls.
Missed Calls
Initiate call backs to the missed calls assigned at ease.
Notes & Reminders
Post call, log call activity or set a reminder.
